Credentials and Certification
National Apartment Association Education Institute - NAAEI
The following programs are the National Apartment Association Education Institute's (NAAEI) professional credentials.
"NAAEI’s mission is to provide broad-based education, training and recruitment programs that attract, nurture and retain high-quality professionals and develop tomorrow’s apartment industry leaders."
CERTIFIED APARTMENT LEASING PROFESSIONAL (CALP)
Earning CALP, your first industry credential, signals to an employer your commitment to a career in residential property management.
2026 Offering: April 28, April 30, May 1 | 9 a.m. - 5 p.m. | $650 | Midas Tire/Palmetto Garage Works
You'll learn about:
- Using technology to generate traffic
- Monitoring and managing your community’s reputation
- Inspecting the leasing center, tour route, model units, and vacant apartments
- Shopping the competition while building relationships with competitors
- Compiling a comprehensive community resource tool
- Effective marketing plans
- And much more
Requirements:
To obtain the CALP credential, candidates must complete the following:
- Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
- Successful completion of seven CALP courses
- Pass the examination within six (6) months of declaring candidacy
CERTIFICATE FOR APARTMENT MANAGEMENT TECHINICIANS (CAM-T)
WE RECOMMEND THIS COURSE for maintenance technicians, porters, housekeepers, and groundskeepers who are ready for advancement.
The CAMT Certificate for Apartment Maintenance Technicians course will help you earn your CAMT credential, allowing you to improve your knowledge and skills and boost your reputation and confidence.
2026 Offering: April 27-April 30 | $950 for members | 9 a.m. - 5 p.m. | Location TBD
Requirements:
- To obtain the CAMT credential, candidates must complete the following:
- Minimum of 12 months of apartment or rental housing maintenance experience.
- If the candidate has not met this experience requirement before enrolling in the program, they will be eligible to earn the Provisional CAMT.
- Once the Provisional CAMT is earned, the credential holder has two years from the date the Provisional CAMT was earned to meet the twelve-months experience requirement and upgrade to the full CAMT credential. If the credential holder fails to submit the application in PACE and meet all requirements to upgrade to the full CAMT within the two-year window, they will be required to take the course and pass the exam again. The Provisional CAMT will expire after two years.
- To upgrade from the Provisional CAMT to the full CAMT, follow these instructions.
- Successful completion of all CAMT classroom and online coursework.
- Pass the examination.
Certified Apartment Manager (CAM) Credential Program
The onsite community manager is a vital link between apartment residents, the community owners, and investors. The CAM (Certified Apartment Manager) Credential Program curriculum is designed to enhance the skills of the on-site property management professional and provides the highest standard of training, which can result in improved resident retention, increased employee productivity and a better managed and more profitable asset.
In this course, you will gain knowledge and have a better understanding of the challenges you face day-to-day. At the same time, you will have a new opportunity to share your experiences as a multifamily industry professional with other dedicated peers, establishing valuable contacts for the future and increasing your own experience level. This course is ideal for community managers, assistant managers.
Note from student: Earning your CAM Credential allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve the owner's investment goals.
2026 Dates to be announced
Program Costs: $950 (includes all course materials); $1,400 for non-members
- Industry Essentials
- Financial Management
- Marketing
- Property Maintenance
- Risk Management
- Human Resources
- Legal
- Resident Experience
CAM COURSE DESCRIPTION
- Occupancy rates
- Closing ratios
- Resident satisfaction and retention
- Apartment turnover management
- Service request fulfillment
- Energy efficiencies
- Preventive maintenance management
- Development of team members
- Employee retention
- Contractor and vendor management
- Revenue management
- Income and expense control and management of cash flow
- Budgeting and monitoring financial performance to achieve owner’s investment goals
- Employment regulations and record keeping
- Analysis of the property’s financial operations with corrective actions for under performance
- Monitoring of property performance to achieve the owner’s investment goals
ABOUT THE CAM EXAM
The CAM exam is two parts with a total time of four hours.
Part One: 115 questions timed for two hours.
Part Two: 75 questions timed for two hours
CAM COURSE CANDIDATE REQUIREMENTS
CAM candidates must complete the following requirements to earn the CAM credential. Candidates must complete the coursework and exam within 12 months of declaring candidacy.
- Minimum of 12 months of onsite property management experience (can be obtained during the candidacy period for CAM)
- Successful completion of CAM coursework, eight modules (40 hours)
- Receiving a passing grade on Part I and Part II of the CAM online comprehensive exams
For more information, you can review the CAM Skill Standards or download the CAM Flyer.
MAINTAINING YOUR CAM CREDENTIAL
The CAM credential requires annual renewal based on the anniversary date of completion. Submission of both annual CAM dues of $100 and documentation of six hours of continuing education credit should be submitted to complete the annual CAM renewal.
